Merchant support
Support
VariantCue support is handled by email so every setup issue has a written record.
Contact
Email support: [email protected]. Include your Shopify store domain, theme name, product URL, and a short description of what you expected.
Before contacting support
Run a fresh catalog sync, confirm the group is published, and check that the VariantCue block is added to the relevant product template.
Response time
Support is asynchronous and written-first. Typical issues are reviewed within 2 business days.